Shipping policy

SHIPPING POLICY

Last Updated: July 2026

At Malfatori, we are committed to delivering your order safely and efficiently. We operate a global fulfilment model and ship worldwide through international shipping partners.

Order Processing

Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery time is between 5 and 15 business days, depending on the destination country and local carrier services. Because orders are shipped internationally, delivery times are estimates and may be affected by customs inspections, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Costs

Shipping fees are displayed at checkout before payment is completed. When free shipping promotions are available, they will be clearly indicated on our website.

Tracking Information

Customers will receive tracking details via email once the order has been dispatched.

Customs, Taxes and Duties

Depending on your country, your order may be subject to import duties or taxes levied once the package reaches your destination. Any such charges are the responsibility of the customer and are not included in the product price or shipping cost at checkout.

Lost or Delayed Orders

If an order is significantly delayed or lost during transit, our support team will assist in locating the package and providing an appropriate solution.

Contact

Email: support@malfatori.com